A Procession of Visionaries23 Feb, 2015 By: Thomas K. Arnold
Honoring Louis Greth and Chris Nagelson of Walmart as this year’s Home Media Visionaries was pretty much a given, based on the big retail chain’s continued innovation in the field of electronic distribution and its simultaneous refusal to give up on the physical disc.
For more on these two fine gents, please read my column in the special section on Walmart.
But looking back through the years at our other honorees, I can’t help but notice that the one trait they all possess in common is an unbridled enthusiasm for the business and an unshaking belief that no matter how uncertain things might appear at the present, there’s always another day when things will become clearer and the business will return to growth mode.
Warren Lieberfarb’s selection as our very first Home Media Visionary in 2002 came as DVD celebrated its fifth birthday and sales were still growing by double digits every year. Few could remember DVD’s half-hearted launch and near death at the hands of Divx. Lieberfarb could have given up at any point in the early stages of DVD’s launch, when some studios simply refused to come aboard. Indeed, to many of us, the obstacles the fledgling format faced seemed insurmountable. But Lieberfarb never forgot that before DVD the rental business was slowly dying, and that DVD was not just a much better product but also the catalyst for a complete change in consumer habits, from going out to rent a movie for the night to buying one to keep or give away as a gift. So Lieberfarb persevered — and DVD became the biggest consumer electronics success story in history.
Our 2006 Visionary, Amy Jo Smith of DEG: The Digital Entertainment Group, is another industry veteran who refuses to give up — or bow down. Her claim to fame is rallying the troops and getting everyone talking again about next steps. Through conferences, workshops, white papers and webinars, Smith has become the glue that holds all of us together — and, it might be said, keeps things from falling apart when the outlook is not good. She’s not afraid to embrace and even encourage change. She and her team are always looking ahead, and in the process getting everyone excited about the business and its future prospects.
Louis Greth and Chris Nagelson are on the same track. Equal parts cheerleaders and visionaries, they know home entertainment will always play a key role in consumers’ lives, regardless of how it’s delivered. And like Lieberfarb and Smith, their overarching goal, quite simply, is to keep the customer satisfied.