Sony: PlayStation User Information Compromised26 Apr, 2011 By: Chris Tribbey
Sony Computer Entertainment’s online PlayStation Network has been offline since April 21 due to a hacker attack, and on April 26 Sony informed customers of both PlayStation Network and the Qriocity music service that user information had been stolen, potentially including credit card data.
“These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity, including online gaming and online access to music, movies, sports and TV shows,” Patrick Seybold, senior director of corporate communications and social media for Sony Network Entertainment, wrote to subscribers. “We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.”
Sony said that between April 17 and 19, “user account information was compromised in connection with an illegal and unauthorized intrusion into our network.” Sony responded by shutting down the PlayStation Network and Qriocity services, and hired a security firm to investigate what happened.
Users’ names, addresses, passwords and logins, online IDs, profile data and purchase histories all were compromised. “While there is no evidence at this time that credit card data [were] taken, we cannot rule out the possibility,” a statement from Sony read.
Sony said it is taking steps to “enhance security and strengthen our network infrastructure.”