Dish Network Loses 129,000 Q3 Video Subs9 Nov, 2017 By: Erik Gruenwedel
Decline includes Sling TV sub growth; excludes 145,000 Puerto Rican subs voluntarily removed following impact of Hurricane Maria
Dish Network Nov. 9 announced it lost 129,000 pay-TV subscribers in the third quarter (ended Sept. 30), to end the period with 13.2 million subs.
The satellite TV operator said it removed 145,000 Puerto Rican subscribers from its totals following the impact of Hurricane Maria.
In light of the situation in Puerto Rico and the U.S. Virgin Islands, Dish said it expects to incur additional expenses in connection with the re-activation of returning customers in the affected areas.
“In an effort to ensure customers would not be charged for services they were unable to receive, Dish proactively paused service for those customers,” the company said in a statement.
Accordingly, any returning customers will be recorded as gross new pay-TV subscriber activations for the period in which they return.
Dish includes Sling TV subs in its total pay-TV metrics. Sling subs are reported net of disconnects Dish’s gross new pay-TV subscriber activations.
Sling TV, which launched the online TV market in 2015, ended the summer with more than 2 million subs.