Lionsgate to Replace ‘Fraggle’ Discs8 Dec, 2008 By: John Latchem
Lionsgate is offering a disc replacement program for anyone who received scratched discs in their Fraggle Rock: The Complete Series DVD collection.
DVDs in the set are stored in a three-ring binder with cardboard sleeves, two discs per page. Lionsgate received reports that discs stored in the bottom half of the pages dislodged during shipping, which may have led to the discs being scratched.
Consumers who experienced this problem can request new discs at no charge by sending an e-mail to email@example.com, or in writing at Lionsgate Home Entertainment, Attn: Customer Service Department, 2700 Colorado Ave., Ste. 200, Santa Monica, CA 90404.
Those who want new discs are asked to provide their name, telephone number, e-mail address, shipping address and the numbers of the discs that need to be replaced. Lionsgate will send the discs to the appropriate address and also provide the shipping details.