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Redbox Names New President

13 Aug, 2012 By: Chris Tribbey

Redbox has named Anne Saunders, formerly with Bank of America, Starbucks and AT&T, as its new president, effective Aug. 27.

She’ll take over for Gregg Kaplan, who will remain president and chief operating officer of parent company Coinstar through March 2013.

“On behalf of Coinstar’s board of directors and the entire organization, I want to thank Gregg for his countless contributions to the company over the last decade," said Coinstar CEO Paul Davis. “Gregg has been instrumental in not only the success of Redbox but also in all facets of our business. His decision to leave the company next year was made with much thought and consideration, and we fully appreciate and respect his desire to embark on his next venture. We appreciate that Gregg will remain with us for the transition, and we look forward to continuing to benefit from his wisdom and energy.”

Kaplan helped launch Redbox from a few kiosks in 2002 to more than 38,500 today. 

“As part of the Coinstar family, I have also had the opportunity to enhance operations and R&D and help the company become a leader in automated retail,” he said. “To say that I am extremely proud of everything we have accomplished here is an understatement. I look forward to continuing to work closely with the teams, including our talented and dedicated employees around the country, to ensure a smooth transition in the months ahead.”

Saunders, 51, brings to Redbox a history of brand building and operational experience with both start-ups and Fortune 500 companies, Davis said.

“Anne is a true innovator and brand builder with extensive experience in developing and growing new revenue streams, business optimization and consumer marketing,” he said. “Anne has had a positive impact everywhere she has worked, and on behalf of the entire board and management team, I welcome Anne to the Coinstar family.”

Coinstar Aug. 13 also appointed a new chief technology officer, Carole McCluskey. She’ll be charged with helping create a single technology platform companywide, Davis said.

“By creating one technology team, we will be able to further streamline Coinstar’s operations while providing more robust technologies to our customers,” Davis said.  “Carole has distinguished herself at Coinstar for her ability to successfully manage all facets of product development and corporate IT operations and has been instrumental in implementing new systems. I have the utmost confidence that Carole is the right individual to lead the development of this new platform.”

McCluskey, 49, has been with Coinstar since October 2010, and most recently served as corporate technology leader and SVP of technology at Redbox.

John Kraft, analyst with D.A. Davidson in Lake Oswego, Ore., said the moves represent good things for Coinstar and Redbox.

“Clearly Gregg Kaplan is a well-respected leader and his Redbox-founding vision will be missed,” he wrote in a note to investors. “However, as evidenced by these recent hires, Coinstar is fortifying for the long term. Under the leadership of CEO Paul Davis, the company’s sights are set on a much wider swath of the $1 trillion self-service industry.”


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